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JW Security (previously known as 1st Call Security) was established in 1991 by Julian Whitter. The aim was to offer a professional and discreet service that home and business owners could trust in to protect their property.
Our service has proved a successful one and our company has grown over the last 30 years to provide an extensive range of locksmith and security related services across London. From our early days serving South London and Surrey, we now cover all London boroughs with specialist teams strategically positioned for rapid response.
We like to foster long term relationships with our customers providing high quality services across multiple properties and businesses. Close to half our work comes from repeat business and good word of mouth - a testament to the trust we've built over three decades.

At JW Security, we are guided by a set of core principles that define how we operate and serve our clients.
We provide top-quality services and products with attention to detail and craftsmanship.
We operate with honesty and transparency in all our business dealings.
Our clients can depend on us to deliver on our promises and be there when needed.
We continually seek improved security solutions to better serve our customers.
Our qualifications and memberships demonstrate our commitment to excellence and continuous professional development
Proud members of the Master Locksmiths Association, demonstrating our commitment to the highest standards of locksmithing practice and ethics.
All our technicians undergo enhanced DBS (Disclosure and Barring Service) checks, ensuring complete peace of mind for our customers.
Comprehensive public liability insurance up to £5 million, protecting both our team and our customers throughout every project.
We've built our reputation on quality, trust and professionalism.
JW Security is highly sensitive to customer needs and satisfaction and our whole team is professional and discreet. We have provided services to a number of high profile celebrities, government ministries, NHS services and high street banks who trust in us to get the job done properly and without any risk to privacy or internal security.
Trusted by: NHS Trusts • Government Departments • Major Banks • Celebrity Residences • Embassy Properties • Listed Buildings
Everything we do is bespoke. No two jobs are ever the same so every one of our projects starts out not just with a free estimate, but also a free security check and insurance schedule review to ensure you understand the complete security picture of your property or business.