JW Security
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About JW Security

Professional security experts serving London since 1991

Our Story

JW Security (previously known as 1st Call Security) was established in 1991 by Julian Whitter. The aim was to offer a professional and discreet service that home and business owners could trust in to protect their property.

Our service has proved a successful one and our company has grown over the last 30 years to provide an extensive range of locksmith and security related services across London. From our early days serving South London and Surrey, we now cover all London boroughs with specialist teams strategically positioned for rapid response.

We like to foster long term relationships with our customers providing high quality services across multiple properties and businesses. Close to half our work comes from repeat business and good word of mouth - a testament to the trust we've built over three decades.

JW Security History

Our Values

At JW Security, we are guided by a set of core principles that define how we operate and serve our clients.

Excellence

We provide top-quality services and products with attention to detail and craftsmanship.

Integrity

We operate with honesty and transparency in all our business dealings.

Reliability

Our clients can depend on us to deliver on our promises and be there when needed.

Innovation

We continually seek improved security solutions to better serve our customers.

Accreditations & Expertise

Our qualifications and memberships demonstrate our commitment to excellence and continuous professional development

MLA Approved

Proud members of the Master Locksmiths Association, demonstrating our commitment to the highest standards of locksmithing practice and ethics.

DBS Checked

All our technicians undergo enhanced DBS (Disclosure and Barring Service) checks, ensuring complete peace of mind for our customers.

Fully Insured

Comprehensive public liability insurance up to £5 million, protecting both our team and our customers throughout every project.

Our Commitment

We've built our reputation on quality, trust and professionalism.

Professional & Discreet Service

JW Security is highly sensitive to customer needs and satisfaction and our whole team is professional and discreet. We have provided services to a number of high profile celebrities, government ministries, NHS services and high street banks who trust in us to get the job done properly and without any risk to privacy or internal security.

Trusted by: NHS Trusts • Government Departments • Major Banks • Celebrity Residences • Embassy Properties • Listed Buildings

Bespoke Solutions

Everything we do is bespoke. No two jobs are ever the same so every one of our projects starts out not just with a free estimate, but also a free security check and insurance schedule review to ensure you understand the complete security picture of your property or business.

30+

Years Experience

10k+

Completed Projects

97%

Customer Satisfaction

24/7

Emergency Support